Last updated: September 15, 2026
Miami Hair Transplant communicates with patients and prospective patients by text message. This page explains what you agree to when you give us your mobile number, what we send, how we use automation and artificial intelligence, and how to stop the messages at any time.
When you give us your mobile number on a form on this website, in writing at our clinic, or by texting us first, you give your prior express written consent to receive text messages from Miami Hair Transplant at that number. This includes messages sent with an automatic telephone dialing system or other automated technology.
Consent is not a condition of purchase. You do not have to agree to receive texts to book a consultation or to be treated at our clinic. If you prefer, we will contact you only by phone call or email. Just tell us.
You can accept appointment and care messages and still decline promotional messages. Tell us and we will adjust it.
Some of our messages are sent automatically, such as appointment reminders and confirmations and follow-up after a procedure.
We also use an artificial intelligence assistant to answer common questions and help with scheduling. This means you may be talking to an automated assistant rather than a person. You can reach a human at any time by replying HUMAN to any message or by calling (786) 952-6821 during business hours.
The automated assistant does not give medical advice, diagnoses or treatment plans. Our team reviews these conversations, and every clinical decision is made by our licensed clinicians.
Message frequency varies. It depends on your appointments and on how much you write to us. A patient with a procedure scheduled usually receives more messages than someone who only asked for information.
Message and data rates may apply. Those charges come from your mobile carrier, not from us, and they are your responsibility. Check your plan if you are unsure what your carrier charges.
Reply STOP to any message from us. We will send one confirmation and then stop texting that number. You can also ask us to stop by calling (786) 952-6821 or writing to info@miahairtransplant.com.
If you change your mind, reply START or ask us to add you again.
Reply HELP to any message and we will send you our contact information. You can also call (786) 952-6821 or write to info@miahairtransplant.com.
Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and your coverage, so we cannot guarantee that every message arrives. Do not rely on text messages for anything urgent. If you have a medical emergency, call 911.
Under the Florida Telephone Solicitation Act, we do not send promotional text messages before 8:00 a.m. or after 9:00 p.m. in your local time zone, and we do not send more than three promotional messages within a 24-hour period about the same subject. Your written consent covers the number you gave us and the messages described on this page.
You must be 18 or older and be the account holder of the mobile number, or have permission from the account holder. Tell us if you stop using that number so we do not text whoever gets it next.
Text messaging is not a secure or encrypted channel, and anyone with access to your phone can read the messages. Please do not send medical details, photographs of your scalp, identification documents, insurance information or payment card numbers by text. Use our consultation form or bring them to your appointment instead.
We keep our own messages brief for the same reason and avoid clinical detail in them. Our Privacy Policy explains how we handle the information you share with us.
We may update this page. The date at the top shows the last revision. If we make a significant change to the kind of messages we send, we will ask for your consent again.
Miami Hair Transplant
860 NW LeJeune Rd, Suite 402, Miami, Florida 33126
(786) 952-6821
info@miahairtransplant.com